Safe Snaps

Frequently Asked Questions

How much does it cost?
£4 or $6.95 per month.
Will my credit card details be safe?
Absolutely! We use encrypted links for all personal details, including credit card info. Safe Snaps uses SECPay to securely validate all card transactions, and we don't store your card details on our servers. All card info is securely stored by SECPay on our behalf and for your protection.
How long is the contract?
Month-to-month, you can cancel at any time.
Will you be here in five years time?
We'd like to think so. Because we are a subscription service we don't rely on highly variable things for our revenue like how many prints people make, or whether we can find advertisers. Our business model is simple, you pay, we stay!
Will I be inundated with advertisements and spam?
Definitely not. Because we charge you for the service we don't run any advertisements on our site. We also guarantee to keep your email address safe so you'll never get an spam because we sold it.
What are the storage limits?
None!

We'll backup all the photos you have so you don't have to decide what to keep and what to delete.
Is it complicated to use?
Not at all. Take a look here for some screen shots and examples.
What if I edit a photo that has already been archived?
We'll copy the changes to our server too.
What if I accidentally overwrite the original whilst making an edit and don't notice before the next backup scan is run?
Don't worry, we'll have both the original and the edited photo on our servers for you.
What if I miss my backup time because the computer is switched off?
We'll scan for new files, and back them up the next time you switch on.
Can I easily retrieve my photos?
Of course! Just sign in on the web site, go to the "photos" tab and you'll be able to view and download your saved photos.
Can I back up video clips?
Absolutely!
Can I back up other types of file?
The software comes configured to automatically back up all of the common image file types. If you need to save something that's a little bit unusual you can add any file type you like to the extensive list to be backed up. Although we are primarily aimed at photo archival we'll back up personal data files like PowerPoint, Word docs and XML spreadsheets etc., but you will have to add those types yourself. The only rule is you must own the copyright of everything you save to our secure servers.
Why can't I just use CDs or DVDs for my backups?
You can, it's never a bad idea. CD and DVDs degrade though, and sometimes quite quickly. You'll need to check your backups at least once per year to make sure they are all still good. And of course you do have to remember to make those backups. You know it will be the time you forget that your PC crashes, or one of your kids deletes everything.

Because the Safe Snaps service is automatic and off-site it delivers two great benefits in one. Use it alone or as part of a broader backup strategy.
What do I need?
You'll need a PC running Windows Vista/XP/2000 or x86 Linux, a broadband Internet connection and an e-mail address.
What happens to my photos if I leave the service?
See the Safe Snaps Terms and Conditions for full details. Basically, we'll do our best to keep them for you so they will be available should you decide to return to us. Please note though when you return you will have to pay us for all the time you were away, and if we've moved your files to off-line storage there will be an additional retrieval charge.